Klark's blog

Articles about Customer Support, AI, data and the life of a start-up made in Bordeaux...

Our most recent article

Our latest articles

- 5 MIN READING 

Agentic AI for customer service: definition, how it works, and benefits

Traditional chatbots have limitations. Agent AI acts, consults, and makes decisions in real time. Discover what will change in 2026 for your customer service and your teams.
Co-founder and CPO
- 5 MIN READING 

Call Center Quality Monitoring in 2026: How is AI revolutionizing quality management?

Traditional quality monitoring analyzes 2% of calls. With generative AI, increase coverage to 100%, detect issues in real time, and free up your quality managers. Complete guide.
Co-founder and CPO
- 5 MIN READING 

(Video) Octopia and Klark: "A few seconds saved per ticket makes a real difference."

Clémentine, customer relations manager at Octopia, explains how Klark helps her on a daily basis: instant responses, automatic translation integrated into Zendesk, and time savings on every ticket.
Chief of Staff
- 5 MIN READING 

(Video) Octopia and Klark: 1 minute saved per ticket for customer service

Caroline, Customer Service Manager at Octopia, explains how Klark has saved 1 minute per ticket and improved the quality of support across several international marketplaces.
Co-founder and Co-CEO
- 5 MIN READING 

Multilingual customer service: how to respond to tickets in a foreign language without speaking the language

Do your customers speak German, Spanish, Italian... and your team only French? Discover how to handle all your multilingual tickets without losing time or quality.
Chief of Staff
- 5 MIN READING 

Try Klark in 2 minutes: the interactive demo is online

Try Klark live: suggested responses, refine, modify, translate, summary. Interactive demo integrated into the article, 2 minutes to understand everything.
Chief of Staff
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