Klark's blog

Articles about Customer Support, AI, data and the life of a start-up made in Bordeaux...

Latest articles

- 5 MIN READING 

The Artificial Intelligence Regulation (AIR) and its impact on customer service

The Regulation for Artificial Intelligence (RIA or AI Act) was published in the Official Journal of the European Union on Thursday, July 12, 2024. Announced in April 2021 by the European Commission, the aim of this regulation is to strengthen the security and fundamental rights of users while fostering innovation and trust in AI.
Marketing Manager
- 5 MIN READING 

The rise of "AI Agents" and "AI Copilots": what's the difference and why is it important?

The business world is buzzing with excitement over the potential of AI, particularly the emergence of “AI Agents” and “AI Copilots”. These terms are not as interchangeable as one might think.
Co-founder and Co-CEO
- 5 MIN READING 

5 ways Klark empowers customer support agents

Ever wish you had a magic wand to handle customer service? While we’re still working on the wand, Klark is the next best thing!
Co-founder and Co-CEO
- 5 MIN READING 

Crafting your brand’s visual identity: A guide to standing out and building trust

In today's world of brands and choices, it's important to stand out from the crowd. But how do you make sure you're remembered?
Marketing Manager
- 5 MIN READING 

Three months of turbulence and triumph: a startup studio deep dive

My name is James, and what follows is a detailed chronicle of three transformative months I spent with Yoann, diving headfirst into the chaotic yet exhilarating world of startups. This period redefined not just our careers but our very approach to entrepreneurship.
Co-founder and Co-CEO
- 5 MIN READING 

Data Privacy versus AI: Klark’s GDPR Approach to AI-Powered Service

How, as an AI-based startup, RGPD is an integral part of our strategic approach.
Co-founder and Co-CEO
- 5 MIN READING 

Our first fund-raising campaign: from vision to execution

9 months after our creation, we are proud and grateful to announce the successful completion of Klark's first fundraising campaign!
Co-founder and Co-CEO
- 5 MIN READING 

In a flash with Klark⚡, reinvent Customer Care

In this article, we will transparently explore Klark’s mission, vision, and purpose, detailing how we plan to transform customer care.
Co-founder and Co-CEO
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