AI has always played a key role in customer service. As a flow-driven business par excellence, customer service is akin to logistics: how do you manage these flows quickly, with quality and at the lowest possible cost?

The business world is buzzing with excitement over the potential of AI, particularly the emergence of “AI Agents” and “AI Copilots”. These terms are not as interchangeable as one might think.

Ever wish you had a magic wand to handle customer service? While we’re still working on the wand, Klark is the next best thing!

How, as an AI-based startup, RGPD is an integral part of our strategic approach.

In this article, we will transparently explore Klark’s mission, vision, and purpose, detailing how we plan to transform customer care.