Automate routine tasks so that your agents can concentrate on complex problems.
Improve customer satisfaction
Faster response times and personalized interactions.
Fast, seamless integration
Easy configuration to the main CRMs.
CHAT
RELIABLE, INSTANT ANSWERS 24 HOURS A DAY, 7 DAYS A WEEK
ANSWERS FIABLES ET INSTANTANEES 24/7
Forget repetitive requests and focus on what really matters. Our Chat is designed to help your customers get the answers they need, faster and easier than ever thanks to AI.
Requests resolved 24 hours a day
Offer 24/7 answers for your customers, while freeing up time for your agents.
Precise answers
Based on the conversation history stored in your CRM.
Intelligent referrals
Chat sends you back to a human contact if you don't get the right answer.
How does it work?
A simple widget to install, live in less than 24 hours
AI uses the data in your CRM to provide the right answers to your questions
When it doesn't have the answer, Chat redirects the customer to a human contact
For greater efficiency, the chat synthesizes the problem for the agent in the event of a redirection.
How does it work?
A simple widget to install, live in less than 24 hours
AI uses data from your CRM to give you the right answers to your questions
In case of doubt, the chat redirects the customer to a human contact
In the event of a redirect, the chat synthesizes the problem for the agent, for greater efficiency.
COPILOT
THE BEST ASSISTANT FOR YOUR AGENTS
THE BEST ASSISTANT FOR YOUR AGENTS
Copilot suggests answers that are ready to use, relevant and adapted to your processes. Communicate with your customers all over the world thanks to the Translation function.
TWO COMPLEMENTARY FUNCTIONS
Generate answers
The best answers in your helpdesk
Our AI suggests responses to customer emails to your agents. Suggestions are generated from your exchange history.
+50%
productivity gains for your customer service
+10%
increase in customer satisfaction (CSAT)
x10
of ROI Significant and immediate return on investment
How does it work?
Installed in 5 minutes on your CRM, without any configuration on your part.
Create a knowledge base from conversations already in your CRM
Suggested answers to your customer emails using the best LLMs (Large Language Models)
Your agents always validate Klark's suggestions or can modify them.
How does it work?
Installs in 5 minutes on your CRM, without any configuration on your part.
Create a knowledge base from conversations already in your CRM
Suggested answers to your customer emails using the best LLMs (Large Language Models)
Your agents always validate Klark's suggestions, and can modify them.
Managing translations
The best assistant for answering in any language
Our AI translates your customers' questions, Klark's suggestions and your agents' final answers.
High-performance translation
Translate questions and answers in 1 click without leaving your tool
Easier recruitment
No need to train native agents to manage your customers worldwide
Language no longer a criterion
Focus on your agents' analytical and empathetic skills
How does it work?
A simple application, right in your CRM
The application translates the customer's question into the language chosen by the agent.
The answer suggested by our AI is also translated
The agent writes a response in his native language and sends the translation to the customer
How does it work?
A simple app, in your CRM
The app translates the customer's question into the language chosen by the agent.
The answer suggested by our "Answer" module is also translated.
The agent writes a response in his native language and sends the translation to the customer
Klark reinvents the way companies take care of their customers thanks to AI.
Klark's speed of implementation is superior to anything we've tested on the market.
We saw significant productivity gains within the first few weeks of use!
Youenn
VP Customer Experience
Thanks to Klark, I've seen a 50% increase in my team's productivity.
Immediately after its simple integration, Klark delivered value. Senior agents spend less time on repetitive tickets, and juniors concentrate on customer satisfaction rather than writing.
Jonathan
VP Customer Care
Incredible potential and significant results very quickly.
Klark is an essential tool for improving team productivity and facilitating the onboarding of new recruits. Between improved consistency and reduced training times, we'd be hard-pressed to do without it.
Valentin
Head of Customer Care
Using Klark allows us to be more productive.
Being able to respond quickly to simple tickets allows us to concentrate on more complex cases, improving the efficiency of our overall service.
Fanny
Customer Relations Director
Klark is a real "game changer" for customer service.
I used to spend an average of 5 minutes per ticket. Now it's down to less than 3 minutes. I highly recommend Klark!
Lucas
Community Manager
What our customers say about us
Klark's speed of implementation is superior to anything we've tested on the market.
We saw significant productivity gains within the first few weeks of use!
Youenn
VP Customer Experience
Thanks to Klark, I've seen a 50% increase in my team's productivity.
Immediately after its simple integration, Klark delivered value. Senior agents spend less time on repetitive tickets, and juniors concentrate on customer satisfaction rather than writing.
Jonathan
VP Customer Care
Incredible potential and significant results very quickly.
Klark is an essential tool for improving team productivity and facilitating the onboarding of new recruits. Between improved consistency and reduced training times, we'd be hard-pressed to do without it.
Valentin
Head of Customer Care
Using Klark allows us to be more productive.
Being able to respond quickly to simple tickets allows us to concentrate on more complex cases, improving the efficiency of our overall service.
Fanny
Customer Relations Director
Klark is a real "game changer" for customer service.
I used to spend an average of 5 minutes per ticket. Now it's down to less than 3 minutes. I highly recommend Klark!
Lucas
Community Manager
ALL THE POTENTIAL OF IA AT THE SERVICE OF YOUR CUSTOMERS
Klark integrates easily with your ticketing tools, ready in minutes.
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