Artificial Intelligence
- 5 MIN READING
The Artificial Intelligence Regulation (AIR) and its impact on customer service
The Regulation for Artificial Intelligence (RIA or AI Act) was published in the Official Journal of the European Union on Thursday, July 12, 2024. Announced in April 2021 by the European Commission, the aim of this regulation is to strengthen the security and fundamental rights of users while fostering innovation and trust in AI.
- 5 MIN READING
The rise of "AI Agents" and "AI Copilots": what's the difference and why is it important?
The business world is buzzing with excitement over the potential of AI, particularly the emergence of “AI Agents” and “AI Copilots”. These terms are not as interchangeable as one might think.
- 5 MIN READING
Data Privacy versus AI: Klark’s GDPR Approach to AI-Powered Service
How, as an AI-based startup, RGPD is an integral part of our strategic approach.
